YES! But not fast enough. And there is no clear winner standing in the wings. As we moved from preferring face-to-face to the telephone to email.. most of us are now drowning in email wondering what’s next.
People like to send me a text if there is an email that I need to read or if I have not responded quickly enough – how pathetic is that?! But they know I literally get multiple hundreds of emails a day at work – it comes with the job – and I have tried everything: multiple email addresses; setting up rules to send things to folders that I never get back to; color coding…my entire company took a class once that told us to do one of three things immediately: Discard, Delegate or Do. Yeah, nice theory!
I’ve suffered through Microsoft Outlook crashes that left huge chunks of my email (aka my historical files) unrecoverable. I’m fed up with email! And I know I’m not alone because now companies and teams are trying out all kinds of collaboration tools. Problem is everyone wants to try a new tool and for us pioneers stuck trying to figure out how to use them all and remembering which tool to go to for what, it’s a bit frustrating at times. So, we use Salesforce, Sharepoint, Wikis and some cooler apps like Trello and Asana, just to name a few.
I don’t really care which email replacement ultimately wins, I just want there to be a winner so we can all move on and overload that tool – that’s progress right?
Stay tuned for follow-up related topic posts – apparently I have some pent up frustration around this topic: Is the written word dying? and Where are all of my documents ‘in the cloud’? and Adventures in Office365.